NPC Quality
Quality built into every step for motion-control systems that defense agencies and their contractors can depend on.
Our Quality Policy
NPC Robotics is committed to continually improving:
- The effectiveness of our Quality Operating System (QOS);
- The quality of our products and services; and
- The depth of our customer and supplier relationships.
This policy guides how we run our business and design, build, and support motion control systems for defense programs.
NPC Quality Pillars
Our Quality Operating System is built on three pillars. For our customers, each pillar translates to specific benefits.
Improve QOS Effectiveness
Improve Products and Services
Improve Customer and Supplier Relationships
Certifications and Standards
quality by Design NPC’s Quality Operating System
A continuous Plan → Do → Check → Act cycle that governs how we plan, execute, verify, and improve our work — with Leadership at the center and the customer driving both ends.
Results of Our Quality System
NPC’s quality approach is reflected in the performance of our field-proven systems:
- Over 100,000 turret and door-assist systems deployed on U.S. tactical wheeled and tracked vehicles and up-armored platforms.
- No properly installed turret drive component has been returned as a field failure in more than 22 years of deployment.
- No properly installed, properly maintained electro-hydraulic door assist system has been returned as a field failure.
Commitment to Resources and Training
NPC’s commitment to quality includes continuous investment in the people and tools that support it:
- Ongoing training for engineering, production, and quality teams on NPC’s QOS and applicable standards.
- Calibrated inspection and test equipment appropriate for turret drive and door-assist systems.
- Clear roles and responsibilities for maintaining and improving product and process quality.